Terms and Conditions
Welcome to FACIQO.
By accessing our website or purchasing from us, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.
1. GENERAL CONDITIONS
FACIQO operates an international e-commerce platform offering home décor gadgets and lifestyle products. Throughout this website, “we”, “us”, and “our” refer to FACIQO.
By visiting our site and/or purchasing from us, you agree to comply with these Terms, including all policies referenced herein.
We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the website constitutes acceptance of changes.
2. ELIGIBILITY
By using this website, you confirm that:
You are at least 18 years old or have legal parental/guardian consent.
You are legally permitted to enter into binding contracts under applicable laws in your country.
3. INTERNATIONAL ORDERS
FACIQO ships internationally to supported countries.
Customers are responsible for ensuring that products comply with their country’s import regulations.
Any customs duties, import taxes, VAT, or fees imposed by local authorities are the responsibility of the customer.
FACIQO is not responsible for customs delays or confiscation due to local regulations.
4. PRODUCTS & PRICING
Prices are displayed in the selected currency and may change without notice.
We reserve the right to modify or discontinue any product at any time.
Product images are for reference only; actual color or appearance may vary slightly.
5. PAYMENTS
All payments must be completed at checkout using supported payment methods.
FACIQO reserves the right to cancel orders suspected of fraud, incorrect pricing, or unauthorized transactions.
6. SHIPPING & DELIVERY
International delivery times are estimated and may vary based on destination, customs clearance, and courier service.
FACIQO is not liable for delays caused by customs, carrier issues, natural events, or force majeure.
Tracking details will be provided where available.
7. RETURNS & REFUNDS (INTERNATIONAL)
Returns are accepted only for damaged, defective, or incorrect items.
Customers must contact us within [X] days of delivery.
Items must be unused, in original condition and packaging.
⚠️ International return shipping costs are the responsibility of the customer unless the item is defective.
Refunds are processed after inspection and approval.
(Please refer to our Return & Refund Policy for full details.)
8. CANCELLATIONS
Orders can be cancelled only before they are shipped.
Once shipped, cancellations are not possible.
9. INTELLECTUAL PROPERTY
All website content including text, images, logos, graphics, and designs are the intellectual property of FACIQO. Unauthorized use, reproduction, or distribution is strictly prohibited.
10. USER RESPONSIBILITIES
You agree not to:
Use the website for illegal or unauthorized purposes.
Attempt to breach site security.
Upload malware, viruses, or harmful code.
11. DISCLAIMER & LIMITATION OF LIABILITY
FACIQO provides products on an “as is” and “as available” basis.
We are not liable for indirect, incidental, or consequential damages arising from product use or website access.
Our total liability shall not exceed the amount paid for the purchased product.
12. THIRD-PARTY SERVICES
We are not responsible for third-party services such as payment gateways, shipping partners, or external websites l